Return, Exchanges & Refunds

Refund, Returns & Exchanges

Our refund and returns policy lasts for 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

No charges to be levied for Exchanges

To be eligible for a return/exchange, your item must be the same condition that you received it, unworn/unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase with a valid reason to return/exchange the product.

To start a return, you need to fill out the form below:

https://forms.gle/JvApSMFF7XHqdm4L6

To start an exchange, you need to fill out the form below:

https://forms.gle/YGP6grb4rGP71NJj7

If your return is accepted, you need to handover your package to our delivery partner. Items sent back to us without requesting a return will not be accepted.
For any other returns/exchange-related queries contact us at contact@bathleisure.in OR call us at +91-90165-99752.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be refunded in your bank account. Please remember it can take some time for your Bank to process and post the refund status.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at contact@bathleisure.in

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

To exchange an item for size/color OR other item, place a return request for the delivered product and place the order for preferred product. The exchanged product will be refunded once it satisfies the return conditions.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. We will evaluate the issue and rectify the same.

Exceptions / non-returnable items

Certain types of items cannot be returned, like worn/used clothing due to hygiene reasons. Please get in touch if you have questions or concerns about your specific item.